FAQ

FAQ

Types of Windows

Why should I choose vinyl over other materials used for windows?

Wood windows result in flaking paint and rotting, regardless of the many hours of required maintenance.

Wood Windows – Without an internal drainage system, water has to pass over these frames to drain.

Fiberglass Windows – These windows have an internal drainage system, but because the corners of the frames are screwed and caulked together, expansion and contraction causes the corners to open up, allowing air and water to leak.

Aluminum Windows – These windows are similar to fiberglass, but colder.

Vinyl – The most durable products with welded, leak-free corners, requiring very little maintenance.

Why should I buy custom replacement windows?

We design and manufacture custom windows for a perfect fit, meaning less air infiltration and a more uniform appearance.
What's the difference between vinyl, wood, and aluminum windows?

Vinyl is superior to aluminum as an insulator. Wood windows will swell and shrink from season to season, requiring more routine maintenance.

Vinyl windows have favorable performance and longevity to other materials. With long-lasting beauty, low maintenance, and excellent thermal efficiency, vinyl won’t pit, peel, or fade over time, with only simple care and cleaning.

How is it possible for a window contractor to offer a discount on my window order?

Many window dealers offer huge discounts, but only after they have inflated the prices on an inferior window to make it seem like a good deal. You should obtain at least two or more quotes on the same brand and type of window, so you know who is offering the best deal.

Replacing Windows

How is replacing a window different from putting windows in when the house was built new?

A replacement window is custom-made to fit inside your old window opening without the removal of interior or exterior casings. The new construction window requires the removal of the entire window – jamb, sill, head, and casings – to expose the stud opening. This is more labor intensive and invasive…and usually, more expensive.
Everyone talks about their “spacer.” Why is this so important?

A spacer is a material that bonds two pieces of glass together to create a sealed, insulated unit. A quality spacer can improve your window’s efficiency by up to 20%, reducing the cold transfer from outer pane to inner pane. With a warmer inner pane, you get reduced condensation, decreasing the possibility of this moisture to freeze below the unit and cause stress that will lead to seal failure. Look for a high-efficiency spacer with Warm Edge Technology, and a minimum 20-years non-prorated warranty.

U-Value and R-Value

What do U-values and R-values really mean?

U-Values for your window or door represent the amount of heat that escapes through a wall, window, roof, or other surface. Lower U-Values represent higher energy efficiency.

R-Values measure an object’s resistance to the flow of heat, meaning that a high R-Value means a lower U-Value and a lower amount of energy loss.

What kind of glass is used, and how is that important to my buying decision?

We offer a variety of both standard and optional glass packages to consumers, depending on the window or manufacturer. Gas-filled (argon or krypton), Low-E (emissivity), or double or triple pane glass provide more energy efficiency than ordinary single-pane insulated glass. You need to determine the value for the amount of air infiltration and energy efficiency you need for your windows.

In general, insulated glass improves the quality of windows and doors by:
  • Improving the Performance of the U and R Values
  • Reducing Condensation
  • Keeping Heat in and Cold out During Winter
  • Keeping Heat out and Cold in During Summer
What does Low E stand for?

Low E means low emissivity. Materials like glass, through which light can pass, this property is called emissivity. The Low E coating contains microscopic layers of silver between layers of anti-reflective metal oxide coatings. Low E gives you greater energy efficiency, increasing comfort and protection from damaging UV rays. Low E reduces the window’s U-value while increasing its R-value.

Why use exotic gases in the glass?

Argon and krypton gas are used to add energy-efficient properties inside the airspace, between the panes of window glass. Because these gases are heavier than air, they provide greater resistance to heat and cold conduction through a glass unit. These gases exist naturally in the air we breathe and are safe to use within insulated gas units.

Energy Star Windows

What does ENERGY STAR mean?

ENERGY STAR is a joint program between the U.S. Environmental Protection Agency and the Department of Energy to identify energy saving products. To qualify, products must be 40% more efficient than common building codes and reduce energy bills by at least 15%. ENERGY STAR qualification is based on NFRC-certified product ratings.

Are your windows really custom made for my home?

Yes, we measure, order, and install windows made especially for your home. Your new windows will be manufactured and installed to exactly fit your existing openings.
What are grilles?

Grilles consist of muntin bars that form a decorative pattern on a window or door by dividing the glass into smaller panes. Grilles (also referred to as grids) are available in a variety of styles depending on the window manufacturer you choose.

What does *cladding* mean?

Some windows have wood frames that are covered on the exterior and/or interior with a layer called "cladding," consisting of vinyl or aluminum. This cladding provides additional protection for the window frame by strengthening its resistance to outside weather or heavy inside usage.
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